At Deja, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund and return policy below:

RETURNS

• We accept returns within 30 days of the purchase date.

• To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

• Certain items, such as personalized products, perishable goods, and gift cards, are non-returnable.

• To initiate a return, please contact our customer service team at support@deja.store with your order number and reason for return.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

REFUNDS

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 30 business days to your original payment method.

• Shipping fees are non-refundable unless the return is due to our error.

EXCHANGES

• We only replace items if they are defective or damaged.

• If you need an exchange for the same item, contact us at support@deja.store.

LATE OR MISSING REFUNDS

• If you haven’t received a refund within the expected timeframe, please check with your bank or credit card provider, as processing times may vary.

• If you still have not received your refund, please contact us at support@deja.store.

CONTACT US

For any questions regarding our Refund & Return Policy, please reach out to us at:

Email: support@deja.store
🔗 Contact form: Contact US
Address: 4732 Farm to Market 2920 PMB 1014 Spring, TX 77388 United States

We appreciate your business and strive to provide the best shopping experience at Deja!